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West End Medical Centre
Online Services

From November 2026, West End Medical Centre is using Vensa for all online services. You can access repeat prescriptions, online appointment bookings and your latest lab results through Vensa.

Portal Signup & Functionality

How do I join or get full access?

You can click here to setup your free account or head to the login.vensa.com site if you already have a login. Once you are signed in with your email address, head to >SETTINGS and then >IDENTITY to connect your account with West End Medical.

What can I do on the portal?

From November 2026, use the Vensa Patient Portal for West End Medical Centre’s online services:

  • Book, change and cancel your GP appointments *CLICK HERE TO BOOK NOW*
  • Request repeat prescriptions and select your preferred pharmacy
  • View your doctor's notes from your last practice visit
  • View your medications, allergies and medical conditions
  • View lab results, hospital discharge letters and referrals
  • Look up your immunisation history
  • Check upcoming health recalls
  • See ACC claim details

Log in to the Vensa Patient Portal


Can I access my children’s or dependants’ records?

Once your Vensa account is verified and activated, follow the Care Circle guide to submit a request to access someone else's records. West End Medical Centre will review your request and will be in touch with further requirements or an outcome.


Can I download an app?

Currently Vensa is available by heading to login.vensa.com on any device. The Vensa team is also working on releasing an app for mobile devices early 2027 - this is not yet available. In the meantime, you can add an app icon to your phone's home screen to quickly access the online services. Read more how to add an app icon here.

Got questions or concerns?
Use the form below to send any queries you might have regarding the migration.
The Vensa team will be in touch.

© 2026 Vensa Health Ltd